Privacy Policy – AB SERVICES

Welcome to the Privacy Policy of AB SERVICES (“AB SERVICES”, “we”, or “us”). We operate a digital platform that connects users with AB services for a variety of at-home services through our website and mobile app (together, the “Platform”). Services provided by employees of AB Services.

This Policy outlines how we collect, use, store, and share your personal information when you access or use our Platform and Services. By using our Platform, you agree to this Privacy Policy and consent to the practices described here.

A. Who This Policy Covers

This Policy applies to all individuals using our Platform or Services. By continuing to use the Platform, you allow us to process your personal data as explained in this Policy.

B. Updates to This Policy

We may update this Policy from time to time. Please review it periodically. Also, ensure your personal information with us is current—update it through your account or by contacting us at abservices0809@gmail.com.

C. Third-Party Services

The Platform may contain links to third-party websites or apps. We do not control these external services and are not responsible for their privacy practices. Please review their privacy policies before sharing your information.

2. PERSONAL DATA WE COLLECT

(a) Types of Data

• Contact Info: Address, location, email, phone number.
• Identity Data: Name, profile photo, gender, username.
• Communication Data: Chat/call records, feedback, survey responses, preferences for marketing messages.
• Technical Info: IP address, device type, browser, OS, location, access time, app/web activity.
• Transaction Info: Service history, partial card details (via payment partners), UPI ID.
• Usage Data: Time spent, clicks, pages visited, features used, booking history.

(b) Aggregated Data

We may use combined, non-identifiable data (e.g., usage trends) for analysis. If linked to your identity, it’s treated as personal data.

(c) If You Don’t Share Data

Some data is necessary for service delivery. Without it, we may not be able to offer our Services or may restrict your access.

3. HOW WE COLLECT YOUR DATA

• (a) Directly from you: Account creation, using services, surveys, promotions, marketing subscriptions, contacting support.
• (b) Automatically: Cookies, server logs, tracking technologies.
• (c) From third parties: Analytics tools, service partners, public records.

4. HOW WE USE YOUR DATA

Main uses include account management, providing services, personalizing experience, improving offerings, transaction processing, marketing, legal compliance, fraud prevention, and security. By using services, you consent to communication from us or affiliates.

Data Sharing:

With trusted partners, vendors, affiliates, legal cons ultants, as needed.

Legal Disclosures:

As required by law or legal proceedings.

5. COOKIES

Used for preferences, analytics, site improvement. You may encounter third-party cookies.

6. DISCLOSURE OF YOUR DATA

Shared as outlined in Section 4, with trusted partners, affiliates, authorities, in line with secure handling policies.

7. YOUR RIGHTS

• Access & Update: Contact abservices0809@gmail.com. Response in 7 business days.
• Marketing Opt-Out: Unsubscribe link provided; may take up to 10 days.

8. ACCOUNT DELETION

Request via [Insert your email address]; processed within 7 days. Some transaction data may be retained as per law.

9. CROSS-BORDER DATA TRANSFER

Data may be stored/processed outside your country; you consent to this by using services.

10. DATA SECURITY

Standard measures in place (encryption, passwords). You are responsible for safeguarding credentials.

11. DATA RETENTION

Retained as needed for service, legal compliance. Anonymized data may be kept indefinitely.

12. BUSINESS TRANSFERS

Data may transfer in mergers, sales, etc.

13. USER-GENERATED CONTENT

Publicly shared content may be accessible to all. You are responsible for its legality and appropriateness.

14. POLICY UPDATES

We may revise this Policy; updates posted on the Platform. Continued use implies consent.